Privacy Policy



<h1>Privacy Policy</h1>

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	Last updated: 27 June 2026

	Soma Solutions Products and Services Privacy Policy
	Last Updated: 27 June 2026
	1. Introduction
	This Privacy Policy explains how Soma Solutions ("we", "our", or "us") collects, uses, stores, and protects personal information when you access or use Soma Solutions products, applications, and services made available through Microsoft AppSource, Microsoft Azure Marketplace, Microsoft Cloud Services, websites, or other digital platforms.
	By using Soma Solutions products, applications, and services, you agree to the collection and use of information in accordance with this Privacy Policy.
	2. Information We Collect
	We may collect the following types of information:
	User Information
	Name and surname
	Email address
	Contact details
	Organization information
	Submission and Service Data
	Information entered into forms
	Documents and files submitted through Soma Solutions products, applications, and services
	User-generated content and business data
	Technical Information
	IP address
	Browser type and version
	Device information
	Operating system
	System usage data, activity logs, and access times
	3. How We Use Your Information
	We use collected information to:
	Provide, operate, and maintain Soma Solutions products, applications, and services
	Process user requests and submitted information
	Communicate regarding support requests, notifications, and service updates
	Improve functionality, performance, and user experience
	Monitor system usage and adoption
	Maintain security and prevent unauthorized access
	Comply with legal, regulatory, and contractual obligations
	4. Sharing of Information
	Soma Solutions does not sell personal information.
	Information may be shared only:
	With authorized users within your organization
	With trusted service providers supporting our services (including Microsoft Azure)
	To comply with legal, regulatory, security, or audit requirements
	To protect the rights, property, or safety of Soma Solutions, our users, or third parties
	5. Data Storage and Security
	Data is securely stored using Microsoft Azure infrastructure and related Microsoft cloud services.
	We implement appropriate safeguards, including:
	Access control and authentication
	Role-based permissions
	Encryption in transit and at rest where applicable
	Security monitoring and logging
	Backup and recovery processes
	Measures to prevent unauthorized access, disclosure, alteration, or destruction of data
	6. Data Retention
	We retain personal information only for as long as necessary to:
	Deliver Soma Solutions products, applications, and services
	Fulfill contractual obligations
	Meet legal, regulatory, compliance, and audit requirements
	Resolve disputes and enforce agreements
	7. User Rights
	Subject to applicable laws, you may have the right to:
	Request access to your personal information
	Request correction of inaccurate information
	Request deletion of personal information
	Object to or restrict certain processing activities
	Request information regarding how your data is used
	Requests can be submitted using the contact information below.
	8. Cookies and Tracking Technologies
	Soma Solutions products, applications, and services may use cookies and similar technologies to:
	Maintain application functionality
	Improve user experience
	Analyze system usage and performance
	Support security and authentication processes
	Users may manage cookie preferences through browser settings where applicable.
	9. Contact Information
	For privacy-related questions, concerns, or requests, please contact:
	Company: Soma Solutions
	Email: info@soma-solutions.co.za
	Phone: +27 79 891 4476
	Website: https://www.soma-solutions.co.za
	10. Changes to This Privacy Policy
	We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of Soma Solutions products, applications, and services after changes become effective constitutes acceptance of the updated Privacy Policy
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